Frequently Asked Questions
Finding your way through
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What types of digital products do you offer?
We offer a wide range of digital products including eBooks, Canva templates, and printable PDFs. Our products cover various categories and are designed to cater to diverse needs, from educational materials to creative design templates.
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How will I receive my digital product after purchase?
Once your purchase is complete, you'll receive an email with a download link. You can also access the download link directly from your account on our website. Just click on the link to download your digital product instantly.
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Can I get a physical copy of the digital product?
Currently, we only offer digital versions of our products, which you can download and use immediately. For printable products, you can print them yourself at your convenience.
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Are there any shipping fees for digital products?
No, there are no shipping fees for digital products. All our products are delivered electronically via download links.
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What payment methods do you accept?
We accept various payment methods including credit/debit cards and PayPal. All transactions are secured by the PayPal gateway.
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Is it safe to make a purchase on your website?
Absolutely. We use PayPal payment gateways to ensure that your personal and payment information is protected.
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Can I get a refund for a digital product?
Due to the nature of digital products, we typically do not offer refunds once a product has been downloaded. However, if you encounter any issues with your purchase, please contact us for assistance.
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How do I use the Canva templates?
To use our Canva templates, you'll need a free or Pro Canva account. Once you purchase a template, you'll receive a link to access and customize the template in Canva.
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Are the eBooks available in different formats?
Yes, our eBooks are available in both PDF and ePub formats. PDF format is ideal for a wide range of devices and is great for eBooks that have a lot of visual content or a fixed layout. ePub format is perfect for eReaders and various reading apps, as it allows for a more flexible and adjustable text display. You can choose the format that best suits your reading preference at the time of purchase.
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Do you offer customer support for technical issues?
Yes, we offer customer support for any technical issues related to our products. You can contact us via email or through our website's contact form for assistance.
Still Have a Questions?
If you cannot find answer on your question in our FAQ, you can always contact us. We will answer to you shortly!